Privacy Policy

This privacy policy, in conjunction with our main Terms and Conditions of Use ("Terms") and any other associated documents, outlines how we collect, use, disclose, and process any personal data (referred to as "Data") that we collect from you or that you upload on the FlightReservation.io (https://flightreservation.io) website and its related applications (referred to as the "Platform"). It is important that you carefully read and understand the following information regarding your Data and how we handle it.

INFORMATION WE MAY COLLECT

  1. Depending on your interactions with us, we may collect and process the following information from you:

    • Information provided by you through forms on the Platform. This includes information provided during the registration process, posting material, purchasing products, reporting issues with the Platform, or requesting additional services.

    • Details of transactions conducted through the Platform.

    • Financial information and data required for processing payments if you make any purchases through the Platform.

    • Details of your visits to the Platform and the resources you access through it.

    • Records of any correspondence if you contact us.

  2. We may also collect and process information from other sources, such as third-party services including advertising partners and analytics providers.

  3. Additionally, when you access the Platform, we may automatically collect and process certain information, such as internet or network activity data (e.g., IP address and geolocation-related data), operating system and browser type, and cookies for system administration and aggregate information reporting to our advertisers.

  4. The Platform utilizes cookies to distinguish you from other users. We may also use cookies set by third parties, enabling third-party features or functionality on the Platform. These cookies automatically collect information when you access the Platform, analyze your usage, and help us provide you with an optimized browsing experience. Some cookies are necessary for the Platform's operation, while others allow us to track and target user interests. For detailed information about cookies used on the Platform, please refer to our Cookie Policy: https://flightreservation.io/cookie-policy.

WHERE WE STORE YOUR DATA

  1. We implement appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your Data.

  2. The Data we collect from you may be transferred to and stored at destinations outside of Singapore. It may also be processed by staff operating outside Singapore who work for us or our third-party suppliers, including the platform developer. Such staff may be involved in maintaining and operating the Platform, supplying requested products or services, processing payment details, and providing support services.

  3. By submitting your Data, you agree to the transfer, storage, and processing as described in paragraph 6 above. We will take all necessary steps to ensure that your Data is treated securely and in accordance with this privacy policy.

USES MADE OF THE INFORMATION

  1. We may collect, use, and process your Data for the following purposes ("Purposes"):

    • Verifying your identity and conducting any necessary verification checks before registering your account or providing services.

    • Facilitating your use of the services offered on the Platform and access to it.

    • Presenting Platform content in the most effective manner for you and your device.

    • Providing information, products, or services you request and fulfilling obligations arising from contracts between you and us.

    • Sending you direct marketing and promotional communications, including offers and promotions, if you have consented to be contacted for such purposes.

    • Verifying and processing payment or credit transactions related to your payments. For this purpose, payment information, including Data, may be transferred to third-party payment service providers.

    • Allowing you to participate in interactive features of our service, as per your choice.

    • Notifying you about changes to our products and services.

    • Compliance with applicable laws, regulations, codes of practice, guidelines, or rules, and assisting in law enforcement or governmental/regulatory investigations.

    • Any other purposes for which you have provided the information.

    • Carrying out reasonable and related activities in connection with the aforementioned Purposes and our provision of products and/or services to you.

DISCLOSURE OF YOUR INFORMATION

  1. We may disclose your Data to any member of our group, including subsidiaries and our ultimate holding company, as defined in the Companies Act 1967. Such disclosure is done to facilitate our business operations and administration for one or more of the Purposes mentioned above.

  2. We may disclose your Data to third parties for the following reasons:

    • Achieving one or more of the Purposes.

    • Providing products or services you request, fulfilling obligations arising from contracts between you and us, or related to your access to the Platform.

    • Involving service providers, suppliers, agents, and other organizations contracted or involved in performing any of the Purposes.

    • In the event of selling or acquiring any business or assets, your Data may be disclosed to prospective sellers or buyersas part of the due diligence process and transferred as part of the assets being sold.

    • Complying with legal obligations, enforcing our Terms, or protecting the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

    • With your consent, we may disclose your Data to selected third parties for marketing and promotional purposes.

  3. We will not sell, trade, or rent your Data to third parties for their marketing purposes without obtaining your explicit consent.

YOUR RIGHTS

  1. You have the right to access and update your Data held by us. You may also request the deletion or correction of inaccurate Data. To exercise these rights, please contact us using the contact information provided at the end of this policy.

  2. You have the right to opt-out of receiving marketing and promotional communications from us. You can do so by following the instructions provided in the communication or by contacting us directly.

RETENTION PERIOD

  1. We will retain your Data for as long as necessary to fulfill the Purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

  2. When your Data is no longer necessary for the Purposes, we will securely delete or anonymize it.

CHANGES TO THIS PRIVACY POLICY

  1. We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on the Platform, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your Data.

CONTACT INFORMATION

  1. If you have any questions, concerns, or requests regarding this privacy policy or the handling of your Data, please contact us at:

FGRM Tech Pvt. Ltd.
Address: 123 Main Street, City, Country
Email: privacy@flightreservation.io

Thank you for taking the time to read our privacy policy.